FAQ
How to know Date of Draw/Opening of Bid for an advertised location?
Information will be sent to the eligible candidates through email / SMS.
Can information submitted in the online application form for RO dealership be edited?
The information submitted in the online format can be edited only up to the point before final submission of application form i.e till User clicks the Submit & Proceed button in the system.
Does the applicant have to upload any document while making the online application?
While making the online application, the applicant has to upload a scan copy of his/her document photograph and signature.
Should the hard copy of the printed application form be submitted to the office of MRPL?
NO. The application copy is not required to be submitted, as the process for submission is online.
Will I be able to edit my personal details after my registration?
No
Can I delete my Account (registration) / Is it possible to re-register?
No
Can I make modification to the details provided in a Submitted Application?
Modification cannot be done if the application is in the following 2 stages:
- a. Pending for payment.
- b. Payment made & submitted.
Can I make modification to my Profile details?
No
Can I add Land Details after saving the application?
No
Can I Cancel/Delete my application?
Can be deleted before the application payment.
While making payment, amount debited from my account but confirmation not received, what action need to be taken?
User has to wait for 1 hour 30 minutes for the confirmation. If confirmation is not received within 1 hour 30 minutes, the user has to login and check. If the "Pay Now" button is still appearing in the application form of the applied location, then the user has to pay the application fee again.
What happens when the application money is debited from account (S/B, DC, CC) but transaction has failed?
Please contact your Bank.
In case any clarification is required, whom to contact for the same?
Please contact the concerned Territory/Regional/Divisional Office of MRPL if any clarification/details are required. Contact details are available in the web site.
I have forgot my password?
Use forgot password link and submit your registered e-mail address.
Submission of affidavit upon selection (XA / XB) - Affidavit should be of which date?
The affidavit can be of any date after advertisement. However, the contents of the affidavit should be valid as on date of application.
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